Shipping & Returns

Shipping Terms and Conditions...

1. Orders are released for dispatch only upon receipt of cleared payment in full.

2. All costs associated with dishonoured cheques or credit card transactions are borne by the purchaser.

3. Please note that this website currently supports Australia wide shipping only. Prices are all in Australian dollars (AUD) and include Goods and Services Tax. For international orders, please email email address is being protected from spam bots, you need Javascript enabled to view it

4. We aim to dispatch in-stock items within 2 working days of receipt of payment. For larger orders, custom orders and back-orders, most deliveries are shipped within 3 days however in some cases please allow 2-3 weeks for delivery or as negotiated with Perfect Image Pty Ltd. Unfortunately, however, delivery dates depend on a number of factors outside of our control and we therefore cannot accept responsibility for delays. We will, however, endeavour to keep you informed at all times as to the progress of your order.

5. Unless you instruct us otherwise, orders which are unable to be filled from in-stock items may be delivered in instalments.

6. We generally ship by way of Australia Post. However, for large orders we may elect to utilise an alternative carrier without prior notice. Additional charges will apply if you require expedited or special delivery.

7. The deposit of goods with our nominated carrier for shipment constitutes supply for the purposes of this agreement, and, as a consequence, all risk associated with the loss of, or damage to, goods in transit rests with the purchaser. Similarly, the costs of, and sole responsibility for, transit insurance rests with the purchaser.



8. A Perfect Image Pty Ltd is the legal owner of all intellectual assets. Under no circumstances may our intellectual assets, or those of our suppliers and partners, be reproduced in whole or part, or utilised in any manner whatsoever without the written consent of the copyright or trademark owner.

9. The purchaser agrees to indemnify and hold harmless Perfect Image Pty Ltd and associated companies, and all officers and agents, from any liabilities that may arise from activities associated with the supply, or failure to supply, goods or services. This includes, but is not limited to, damages that may arise from the use of the company's web sites or credit card payment facilities.

10. These terms and conditions should not be construed as to limit any other rights that we possess by way of contract or under common or statutory law. Where any provision of this agreement purports to exclude, restrict or modify any provisions of the Trade Practices Act 1974 as amended or any other statute which by reason of such statute cannot be excluded, restricted or modified, then such provision shall be deemed to be severed and deleted from the agreement, and the remainder of the agreement shall continue in force as though such provision had never been incorporated within the terms of the agreement.

11. Your request for goods or services, and/or use of the company's websites, is deemed to indicate your acceptance of these terms and conditions.
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